At Nueva Luna Builders, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, contact us, or engage with our services.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address

• Property Preferences: Desired location, floor plan interests, budget range

• Communication Records: Emails, phone call summaries, appointment notes

• Website Usage Data: IP address, browser type, pages visited, time spent on the site (via cookies or analytics tools)

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2. How We Use Your Information

We use your personal information to:

• Provide you with home building information, updates, and offers

• Respond to inquiries and schedule consultations

• Process your requests and provide customer support

• Improve our website, services, and user experience

• Comply with legal obligations

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3. How We Protect Your Information

We take data protection seriously and implement physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted partners and service providers who assist us in operating our business (e.g., CRM platforms, marketing tools), but only under strict confidentiality agreements.

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5. Cookies & Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to better understand how visitors interact with our site. You may control cookie settings through your browser preferences.

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6. Your Rights and Choices

You have the right to:

• Access or update your personal information

• Opt-out of marketing communications at any time

• Request deletion of your data, subject to legal obligations

To exercise these rights, please contact us at info@nuevalunabuilders.com.

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7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites.

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8. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nueva Luna Builders
El Paso, TX
Email: info@nuevalunabuilders.com
Phone: (915) 255-3901